Cancellation Policy

*Cancellation Policy*

*Effective Date: [01/07/2024] *

Thank you for choosing Skinz Maker. This Cancellation and Refund Policy outlines our procedures and terms regarding cancellations, refunds, and returns of orders placed on our website [www.skinzmaker.in].

*1. Order Customization*

- *Customization Process: * Each Skinz Maker skin is custom-made for the specific device ordered. Once an order is placed and confirmed, customization begins immediately. Therefore, orders cannot be cancelled or modified once they have entered the customization process.

*2. Refund Policy*

- *Damage During Shipping: * If your order arrives damaged, please contact us immediately with an unboxing video demonstrating the damage. We may issue a refund or replacement under certain conditions, determined at our discretion.

- *Non-Fitment: * Since our products are custom-made for specific devices, we cannot accept returns or exchanges due to fitment issues. Please ensure that you select the correct device model when placing your order.

*3. How to Request a Refund*

- *Contact Us: * To request a refund for a damaged product, please contact our customer service team within [2] days of receiving your order. Provide your order number, unboxing video showing the damage, and any other relevant details.

- *Refund Process: * Refunds will be processed within [2] business days after approval. The refund will be issued to the original payment method used for the purchase.

*4. Exceptions*

- *Customized Products: * Orders for customized or personalized skins cannot be cancelled once the customization process has begun.

- *Promotional or Clearance Items: * Certain promotional, clearance, or discounted items may not be eligible for returns or refunds. This will be specified at the time of purchase.

*5. Contact Us*

If you have any questions or concerns about our cancellation and refund policy, please contact our customer service team:

- *Email: * [support@skinzmaker.in]
- *Phone: * [+91 99983 07143]